The Collins Business Group, LLC

Customer Service Representative

Somersworth, New HampshireFull-time
$900 - $1,100 weekly
About the Job
Central Park Garage is looking for an upbeat, reliable, customer-focused person to run the front of our shop.
This is a customer-facing role. You are the first voice customers hear, the first face they see, and a key part of making sure every customer feels welcomed, informed, and taken care of.
What You’ll Do:
  •  Greet customers with warmth and professionalism 
  •  Answer phones and schedule appointments 
  •  Help customers through drop-off and pickup 
  •  Keep communication clear between customers and the service team 
  •  Organize customer information, emails, messages, and daily workflow 
  •  Follow up with customers when needed 
  •  Keep the front office and waiting area clean, stocked, and welcoming 
  •  Support the Service Manager so nothing falls through the cracks 

We’re Looking For Someone Who Is:
  •  Friendly, positive, and easy to talk to 
  •  Strong on the phone and in person 
  •  Organized and reliable 
  •  Comfortable multitasking 
  •  Calm under pressure 
  •  Good with follow-through 
  •  Coachable and willing to learn 
  •  Proud to represent the business well 

Customer service experience is important. Experience in hospitality, retail, restaurants, medical/dental reception, salons, spas, hotels, or front desk roles can all be a great fit.
Automotive experience is helpful, but not required.
Compensation & Benefits:
  •  Starting at $900 per week
  •  Bonus opportunity based on sales and gross profit margin 
  •  Paid time off eligibility 
  •  Health and dental options with company contribution 
  •  Full-time, Monday–Friday schedule 
  •  Clean, professional work environment 
  •  Opportunity to grow with the company 

This Role Is Not for Someone Who:
  •  Does not enjoy working with people 
  •  Gets easily frustrated with customers 
  •  Struggles with organization 
  •  Avoids responsibility 
  •  Brings negative energy to the workplace 

How to Apply:
Send your resume and a quick note telling us why you would be a great fit for a customer-facing role at Central Park Garage.
Equal Employment Opportunity:
Central Park Garage and The Collins Business Group are equal opportunity employers. We consider applicants based on job-related qualifications, experience, attitude, and ability to perform the role. We do not discriminate based on any legally protected status.